Contact - tapjoy.com

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Step 1: Open the app where you first engaged with the offer. Be sure to use the same device.

Step 2: Go back to the in-app store where you saw the offerwall (typically called “Free Offers” or “Earn Coins”)

Step 3: Click the three menu lines in the top left corner (sometimes called the “hamburger menu”)

Step 4: Tap on “Reward Status”, then on “Not Rewarded”

If you do not see the offer, click here for more details.

Please also visit our Tapjoy CS Twitter

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To submit the contact form please enter a valid company email and ensure the email does not begin with "info@“ in order to successfully submit the form. If you are a player/user looking for support, please take a look at our FAQ page here. Thanks!

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