What do the reward statuses mean?
The reward status for any offers that you’ve initiated will be tagged under each offer name on the in-app ‘Reward Status’ page. You can find instructions on how to navigate to this page here.
Ongoing: Your offer is in progress and you need to complete the task before it expires to receive rewards.
Support Requested: You have submitted a support request for the offer and it is being reviewed.
Resolved: Your support request has been resolved.