What do the reward statuses mean?

The reward status for any offers that you’ve initiated will be tagged under each offer name in the in-app ‘Reward Status’ page. You can find instructions on how to navigate to this page here.

Ongoing: # days left: This means that you have not completed the offer requirements yet and must complete it within the time frame listed in order to be rewarded. For example, if the tagline states: “Ongoing: 15 days left”, you have 15 days before the offer expires to complete the required task.

Requested: You have submitted a support request for the offer and it is being reviewed.

Resolved: Your case has been resolved.

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