My reward was denied because I ‘did not complete the requirements of the offer’. What does this mean?
The advertiser is responsible for setting the requirements for completing an offer and describing them in the offer instructions. Some advertisers will have multiple offers running for the same game that require you to reach different levels or level types. For example, one advertiser may have an offer that requires you to “Reach Player Level 25’ and another offer that requires you to “Reach Castle Level 14’. Or, an advertiser may run multiple purchase offers with different minimum purchase amount requirements.
Please read the instructions carefully to be sure you didn’t miss a step. If you believe the instructions for a certain offer are unclear or incomplete, please help the community and report the offer through our FAQ form (select ‘Report an Offer’).