My reward was denied because I ‘did not complete the requirements of the offer’. What does this mean?

The advertiser is responsible for setting the requirements for completing an offer and describing them in the offer instructions and/or the landing page you reach when you click through the offer. Some advertisers will have multiple offers running for the same game that require you to reach different levels or level types. For example, one Lords Mobile offer requires you to reach ‘Player Level 25’ while another requires you to reach ‘Castle Level 14’. Or, a merchant might run one offer based on purchases at one minimum amount, and a separate offer requiring a different minimum purchase.

Please read the instructions carefully to be sure you didn’t miss a step. If you believe the instructions for a certain offer are unclear or incomplete, please help the community and report the offer through our FAQ form (select ‘Report an Offer’).