Data and Privacy Requests

Tapjoy Opt-Out and Access Requests

Hello, welcome to the Tapjoy privacy requests page. Here you can opt-out of behavioral advertising, request to delete your data, and request to access your personal information.

Please note that if you opt-out of Tapjoy using your information for interest-based advertising, you may no longer receive offers through the Tapjoy network including offers to receive rewards by responding to ads hosted by Tapjoy within Partner Apps. You may still receive “generic” ads from us that are not based on your inferred interests.

Fields marked with * are mandatory.

Tapjoy Privacy Requests

  • In order to process your request, Tapjoy requires the following information:

  • Note that this is not the same as your IP Address or your device’s serial number. To find your device’s Advertising Identifier, or follow steps 1 and 2 here for Android devices. For iOS devices, the process is more complicated. The simplest way to get your Advertising Identifier is use an app like the My Tune Device app.
  • Accepted file types: jpg, jpeg, gif, png.
    Here are instructions for taking screenshots on iOS and Android.

Device Opt-Out

In addition to Tapjoy-specific Opt-Outs, you can also Opt-Out on your device!

Opting out on iOS devices such as iPhones, iPads or iPods:

If you have an iOS device, you can opt out of interest-based advertising by updating to iOS 6.0 or higher, and setting Limit Ad Tracking to ‘ON’. You can do this by clicking on Settings -> Privacy -> Advertising and toggling Limit Ad Tracking to ‘ON’. The Tapjoy Platform is designed to respect your choice and not use information to provide interest-based advertising when this setting is ON.

Opting Out on Android Devices:

You may also opt out of interest-based advertising by opening the ‘Google Settings’ app on your device, selecting ‘Ads’, and selecting ‘Opt out of interest-based ads’.