Tapjoy Customer Support

Can I opt out of seeing Tapjoy ads on my phone?

How can I submit a customer support request for an offerwall ad?

How can I submit a support request for a video ad?

How do I find my Advertising ID?

How do I locate my Player ID?

How do I report a low-quality or broken offer?

I am getting a “no offers available” message when I try to access Tapjoy’s offerwall.

I am trying to submit a ticket, but the ‘Contact Support’ link takes me back to the offerwall or to a blank screen.

I completed an offer but didn’t get my rewards!

I’m no longer seeing my previous offers or history on the Tapjoy offerwall Reward Status page.

My reward was denied because ‘this app install was not attributed to Tapjoy’. What does this mean?

My reward was denied because ‘this app was installed for a different offer’. What does this mean?

My reward was denied because I ‘did not complete the offer in the time frame allowed’. What does this mean?

My reward was denied because I ‘did not complete the requirements of the offer’. What does this mean?

My reward was denied because I reset my device ID too many times. What does this mean?

What about phone or email support?

What counts as proof of offer completion?

What do the reward statuses mean?

What do the ticket statuses mean?

What happens to my case after I submit it?

What is a currency sale and how can I benefit from one?

What is Tapjoy?

Why am I getting pop-up ads from Tapjoy? How can I make this stop?