Contact Us - tapjoy.com

Are you still waiting to receive currency?

STEP 1

Open the app where you first engaged with the offer. Be sure to use the same device.

Step 2

Go back to the in-app store where you saw the offerwall.
Typically called “Free Offers” or “Earn Coins”.

step 3

Click the three menu lines in the top left corner.
Sometimes called the “hamburger menu”.

step 4

Tap on “Reward Status”, then on “Not Rewarded”.
If you do not see the offer, click here for more details.

For additional support visit
TAPJOY CS TWITTER

Department*
Step 1: Open the app where you first engaged with the offer. Be sure to use the same device.

Step 2: Go back to the in-app store where you saw the offerwall (typically called “Free Offers” or “Earn Coins”)

Step 3: Click the three menu lines in the top left corner (sometimes called the “hamburger menu”)

Step 4: Tap on “Reward Status”, then on “Not Rewarded”

If you do not see the offer, click here for more details.

Please also visit our Tapjoy CS Twitter
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Offices

San Francisco HQ

353 Sacramento St 6th Floor,
San Francisco, CA 94111

Boston (Map)

1 Camp St #100, Cambridge, MA 02140

Chicago (Map)

20 W Kinzie Street, 17th Fl Chicago, IL 60654

Santa Barbara (Map)

126 east Haley street, suite 14A, Santa Barbara, ca 93101

Los Angeles (Map)

10000 Washington Blvd, 6th FlCulver City, CA 90232

New York City (Map)

33 Irving Place, 7th Fl, New York NY 10003

London (Map)

71 Kingsway, London WC2B 6ST

Tapdaq - London (Map)

29 Ely Place, London, EC1N 6TD, United Kingdom

Tokyo

Daikanyama Takara Bldg II3F 1 Chrome-3-2Kamimeguro 1530051

Beijing (Map)

B109, No.10 Langjiayuan, JianguomenwaiAvenue, ChaoYang District, Beijing,P.R.China 100022

Seoul

6/F Samjung Bldg. 735-37, Yeoksam-dong,Gangnam-gu, Seoul South Korea, 06235